Case Study – Gott Technical Services

Extranet Requirement

The extranet facilities were required to enable trade customers to register their details and once approved to be able to set up their various dealerships, service centres and machinery (such as vehicle lifts) within each location.

A master user within each customer organisation was also required to be able to set up other users and give various privileges, as required.

Gott Technical Services staff would use diary facilities within the administrative control panel to set inspection dates, service visits etc.  Customers would be prompted via e-mail and via their own control panel about inspection visits, service visits etc.

PDF documents such as safety certificates were to be uploaded and held against a particular vehicle lift or other piece of machinery.  Customers could login and access these documents as required.

Quite a complex application was clearly needed to deliver a complete solution

We achieved:

• Site and branding providing visual impact that will help to take the business to the next level
• Content management system
• Newsletter facilities
• Comprehensive, easy to use shopping facilities
• Extranet facilities that provide exceptional customer services to trade customers
• Image library that client may use as required for web or printed media
• High search engine positioning and visitor levels
• True business benefits and return on investment

www.gottservices.com